Frequently Asked Questions
How does Ghaseeli work?
Customers book a laundry pickup, and their clothes are cleaned and delivered back.
What are the payment options?
Apple Pay, credit cards, and cash on delivery.
How long does it take?
Standard service takes 12–24 hours, while express cleaning is same-day.
Can I track my order?
Yes, real-time tracking is available in the app.
What areas do you serve?
Currently available in select locations in Saudi Arabia (see Location section).
General Questions
What is Ghaseeli?
Ghaseeli is a local laundry service platform in Saudi Arabia that connects customers with nearby laundromats. Our services include washing, drying, ironing, dry cleaning, and same-day delivery. The user-friendly app allows you to schedule pick-ups, track your orders in real-time, and make payments via Apple Pay or cash on delivery.
How does the service work?
Simply download the Ghaseeli app, create an account, and select your desired services. You can choose the pick-up and delivery times that suit your schedule. Once your laundry is picked up, you can track its progress through the app until it is delivered back to you.